Can I use the telephone to stay in contact with family and friends?
Telephones are available on the Primary Care Treatment Unit for you to use in the evenings to stay in contact with your family and friends. You can use the
telephone after you have been in the Program for one week. You are permitted one ten-minute telephone call per day. On Saturday and Sunday, you are able to
make two ten-minute telephone calls each day.

Mail
All of your incoming mail and packages will be inspected.
When can I have visitors?
Harbor House has visitation every Sunday. Primary Care clients are able to have visitors
after they have been in the Program for two weeks. There can only be three visitors per
client at any given time. Female clients can have visitors from 1:00p.m. to 2:30p.m. Male
clients can have visitors from 3:00p.m. to 4:30p.m. All visitors must be approved by the
Treatment Team. In order to ensure confidentiality, visitors are not permitted to bring
cameras or other recording devises into the building. Pets are not permitted. All items
that visitors bring to a client must be inspected by the Treatment Team. Visitors are not
allowed to bring homemade food for clients. All food, beverages and cigarettes must be
factory sealed. Visitors must follow the guidelines for appropriate attire.
Tobacco Use
Harbor House is a smoke free facility. Smoking is not permitted in any building on the campus. There are separate smoking areas for male and female clients.
Clients can only smoke during scheduled breaks. Clients that do smoke should bring their own cigarettes.
When do we get a pass?
You are eligible for a therapeutic pass once you are have been in the Secondary Program for three weeks.
Grievance Procedure
Harbor House encourages you to be an active participant in your treatment. We have remedies in place if you ever feel that you received unfair or questionable
treatment. We recommend that you first discuss any concern that you might have with your assigned counselor. If this does not resolve the problem to your
satisfaction, then you can request a meeting with the Program Director (within five (5) working days of the problem’s occurrence). If after this meeting the
problem is still not resolved, then the Program Director will arrange for you to meet with the Executive Director.
Mississippi Department of Mental Health Confidential Complaint and Help Line
If you have a complaint and cannot resolve the problem with the administration of the facility, or if you need assistance in locating services for persons with
mental retardation, mental illness or substance abuse, then please call 1-877-210-8513 (in Jackson call 601-359-6298). All calls are confidential.
Recovery Books
If you do not have basic recovery textbooks such as “Twelve Steps and Twelve Traditions” and “The Big Book,” then Harbor House will provide this literature to
you at cost.
General Rules and Responsibilities
- Attend all lectures, classes, films, group and individual counseling sessions and 12-Step meetings.
- Complete all assigned lessons on time.
- Wakeup at 6:00a.m. during the week and 7:30a.m. during the weekend.
- Make bed, tidy room and attend to meditation, medication and chores before breakfast.
- Naps are only allowed on Saturday and Sunday afternoons after lunch only.
- Attend all meals.
- Perform daily assigned therapeutic household chores.
- Do not bring food into the TV Room, Group Room or bedrooms.
- Maintain personal cleanliness and grooming.
- Check the bulletin board daily.
- Lights out at 10:00pm during the week and 11:30pm on weekends.
- Showers must be taken between 5:30am and 9:00 pm.
- Wash your own clothes.
- Verbal or physical violence and destruction of property will not be tolerated. Physical aggression and/or treats of aggression are grounds for immediate discharge. Residents are not to engage in dangerous or destructive behavior such as pushing, shoving, wrestling, horseplay, hurtful jokes, stealing, gambling or throwing objects.
- The use of profanity is prohibited.
- Cameras are strictly forbidden on the premises.
- Fraternizing (an intimate association with same or opposite sex clients) is grounds for immediate discharge. This includes any inappropriate contact such as kissing, petting, holding hands, back rubs and sex.
- Verbal communication (including telephone calls, letters or notes to clients of either sex, on- or off-campus) is forbidden and constitutes grounds for discharge. Residents who are approached with flirtatious (or any other type of illicit behavior) will be expected to refuse to participate, to bring it to the attention of a staff member and to discuss it in group counseling.
- The staff are permitted to order a drug screen and/or to conduct a room search at any time and for any reason.
- Alcohol or drugs not prescribed by a physician are not permitted on the premises.
- Individuals under the influence of alcohol and/or drugs will not be permitted on the premises.
Contact Admissions
Admission
Process
Cost of Treatment
What
to Bring
Rights & Confidentiality
Rules & Regulations
|